Deliveries To The UK Only
Sadly, we can only accept orders to be delivered to destinations in the United Kingdom of Great Britain and Northern Ireland. Deliveries outside the UK cannot be accepted. Many thanks to all those people who've made enquiries from outside the UK – we hope to be able to offer this service at some point in the near future.
Free Delivery
Royal Mail 48 delivery is free on all orders of £25 and over. This also offers the peace of mind of a tracked delivery that will arrive within 2-3 working days of placing the order.
Orders Under £25 In Value
All orders under £25 in value are sent by Royal Mail, with a delivery charge of £2.95.
Our Brief Delivery Guide
We aim to deliver all coffee orders within 5 days of purchase, although ideally as soon as possible. Please see the information below.
For additional information, please see our terms and conditions for more on ordering and deliveries.
Royal Mail Deliveries
This is the standard method of delivery for most orders. Typically, parcels arrive within a few days of dispatch and the level of service is very good. Please note that most parcels sent by post are relatively bulky and will not fit through a letterbox — if no-one is home, Royal Mail will leave a note through the door if the parcel cannot be left.
Please contact us at orders@grumpymule.co.uk with any questions regarding our delivery service, particularly if a parcel seems to have been delayed. We'll do our utmost to help.
Christmas & New Year Deliveries
From 1st December onwards each year, Royal Mail become much busier with Christmas deliveries. During this period, it's advisable to order as soon as possible to allow time for delivery.
As a rule, please place your Grumpy Mule online order before 12pm on the 20th December to ensure delivery before Christmas. If you have any enquiries over the location of your parcel, please don't hesitate to contact us at orders@grumpymule.co.uk.
VAT On Delivery
Our delivery charge is £2.95, or free on orders of £25 and over. This does not change depending on the contents of your order, and no additional VAT is added to it.
